Adamas is the largest chain of salons and a popular online jewelry store. The company has all the resources and technologies to ensure a full course of manufacturing, sales and further maintenance of jewelry of various product groups. The recognition by customers is ensured not only by the high quality of products, but also by an individual approach to each client, which is also facilitated by the discount ADAMAS Golden Wishes Card.
About Adamas
The organization was founded in 1993 with the launch of a jewelry factory and the receipt of the first patent for the production of a unique gold alloy. In 2018, the chain already has about 200 Adamas stores throughout Russia, and a new website and mobile platform have also been launched.
Throughout its activities, the company receives many titles and prizes, including “Product of the Year” (2006 and 2011), “Narodnaya Marka” (2011), “Best social project"," League of the best "(2014) and many others.
On a note! In 2014, the Adamas factory produced 1254 gold medals for the Sochi Olympics.
The concept of the network is to ensure the maximum quality of all produced jewelry. Today, the company is ahead of all its competitors in the production of goods in the jewelry market of the Russian Federation.
Adamas branded stores are represented in cities such as Moscow, St. Petersburg, Voronezh, Irkutsk, Yekaterinburg, Kemerovo, Tyumen, Chelyabinsk, Samara, Novosibirsk and 6 other large settlements. If you can’t visit the company’s salon, you can order your favorite jewelry at official site -https://www.adamas.ru . In the online store you can familiarize yourself with the range and price of products, and then place an order.
Advice! If the client has any questions or suggestions regarding the company’s work, he can ask them by the help desk number 88002503344, in online chat or through such social networkslike Facebook, Instagram, VKontakte, YouTube, Classmates.
Loyalty program
To encourage regular customers, the company has developed and implemented a unique loyalty program that provides the opportunity to save money when purchasing jewelry using the Adamas Golden Wish Card. How to use the card, what opportunities and privileges it provides - in the material below.
Card Terms
Holders bonus card receive the following privileges:
- exclusive offers;
- bonuses on the card in the amount of 10% of each purchase;
- congratulations on gifts in holidays and to the birthday;
- newsletter about the launch of special offers and new collections;
- discounts for workshop services;
- the ability to use your personal account.
Getting a card
There are two ways to get a card, and all of them involve filling out a questionnaire:
- directly in the company salon, contacting the administrator;
- on the official website, registering in your account.
Important! In any case, a welcome thousand bonus-bonus rubles will be credited to the virtual account, which are available for use from the first purchase.
There are three levels of the map:
- basic - 5% discount, issued to everyone for free;
- silver - 7% discount, issued upon accumulation of the amount of purchases per 100,000 rubles;
- gold - 10% discount, issued upon accumulation of the amount of purchases of 150,000 rubles.
Accumulation and use of points
Get bonus rubles You can by purchasing goods directly in the store or by using an online order. Points are also awarded as a gift for the holidays and with participation in special promotions and offers that regularly take place.
Spend bonuses on the card, you can make any purchase in Adamas stores, covering up to 10% of its value. At the same time, at least 90% of the check is paid in cash / non-cash, and the rest is due to either accumulated points or through an affordable discount (according to the face value of the card).
Balance check
To check the balance on the discount card, you can use the functionality of your personal account or call the number hotline.
Card recovery
In case of loss of a card, first of all, you should restrict access to personal information by blocking it. For this it is necessary contact the store employee or call the hotline number. It will not be difficult to restore the card - bonus rubles, accumulations and personal data will be transferred to the new plastic.
Important! “Adamas” guarantees the confidentiality of personal information provided by customers during registration for participation in the “Golden Wish Card” program.
Registration to create a personal account takes a couple of minutes. You only need to enter the address email, where the confirmation letter will come, and the password.
Advice! You can register in your personal account not only by entering personal data, but also by logging in through social networks.
Other promotions
In addition to the card project, Adamas offers its customers to participate in others. As of mid-September 2018, the following programs are relevant.
In addition to the above promotions, the network offers the perfect gift for a loved one, who is an Adamas gift card. Its denomination may be 5000, 30,000, 50,000 and 100,000 rubles. These funds can be spent on the purchase of any jewelry in the salons of the network, while the card can be used immediately after receipt.
How to make an order
To order jewelry in the Adamas online store, you need to select the product you like in the product catalog, which contains rings, earrings, chains, pendants, bracelets, watches and so on.
Advice! By opening each tab, you can sort the assortment by price, popularity, novelty and weight.
You can place orders at any time, but they will be processed by operators with 09:00 to 21:00 daily. After confirming the reservation, managers will contact the customer and agree on a convenient delivery time.
To place an order, you must follow this sequence of actions:
- go to the necessary category;
- choose the product of interest, while the card will display all the basic information: production, collection, metal color, insert, processing, weight, availability in specific stores, size, and so on;
- request the desired size if it is not available in this moment time for which you should enter a phone number, name, email address and comment;
- arrange delivery after adding all the desired products to the basket.
Advice! If the client does not know the size of his finger, then he can use the instructions on the official website.
Adamas Network provides three clients possible ways delivery. The first is relevant for Moscow. The courier is open on weekdays from 12:00 to 21:00. Payment for goods is possible both in cash and by bank transfer. For the delivery of jewelry up to 5,000 rubles, a fee of 500 rubles must be paid, and above the specified amount, the service is provided free of charge.
The second way is delivery in Russia and Moscow region. The courier service brings orders from 10:00 to 18:00. Duration on the way - from 5 working days. Payment is only possible in cash. Delivery of an order from 5000 rubles can be issued for free, and up to this amount the cost of the service will be 500 rubles.
The third way is pickup. Pick up ordered jewelry delivered to your nearest comfortable lounge "Adamas", you can absolutely free (paying only for jewelry). In this case, you can pay for the purchase not only in cash and non-cash, but also with a gift certificate.
Network advantages
Adamas buyers leave grateful feedback not only on the official website of the network, but also on specialized forums. Many customers distinguish the following advantages of a jewelry company.
- Service exchanging old jewelry for new. You can use the trade-in if your jewelry is outdated, broken or just tired. The employee will evaluate the products brought and notify how much you need to pay in order to purchase the product you like on the Adamas network.
- Possibility to issue consumer credit partner banks in case of shortage money. Staff will advise on existing loan programs and offer favorable conditions.
- Service and warranty service. For example, a workshop allows you to change the size of the acquired ring, shorten the length of the chain or earring needle.
- Help desk availability and feedback in social networks.
- Adamas Mobile App - “Gold jewelry”, which allows not only to order precious items at different times from anywhere, but also to be aware of all the ongoing promotions and special offers.
- Availability discount card, which makes it possible to reduce the cost of jewelry up to 10%. To find out what the discount is at the moment, you should contact the store manager.
Adamas Jewelry Salons offer a wide range of jewelry, including watches, bracelets, souvenirs, and so on. And with the cumulative discount “Golden Wishes Card”, the client can significantly save by pampering himself and his loved ones with unique exclusive products.
Jewelry company “ADAMAS” presents to its customers a gift “Golden Wishes Card”. The card gives you the opportunity to purchase exclusive jewelry with a pleasant loyalty program, with discounts up to 30% of the cost of production.
The discount program is an accumulative system of discounts, which varies from 5 to 10 percent. The amount of interest depends on the name of the card. The unit of measurement for discounts is a bonus, with 1 ruble equal to 1 bonus. Bonuses have their advantages: they can be profitably exchanged for money to pay 30% of the price of jewelry in the jewelry network.
Conditions for issuing a “Golden Wish Card”:
- every adult can acquire without difficulty;
- card issuance is absolutely free, you do not need to make a purchase;
- to draw up a card, it will be enough to answer several questions of the questionnaire in any of the network's branches: ADAMAS, AGATHA, apm MONACO;
- fill in personal data by registering on the official page on the Internet;
- mandatory personal data: name, date of birth, telephone number;
- reluctance to fill out personal information may cause a refusal to issue a card;
- a pleasant surprise: 5,000 WELCOME bonuses as a gift, which is equivalent to the same amount of discounts in rubles.
Bonus accumulation scheme
The rules by which bonuses are awarded are described in more detail below. The company offers its customers 3 types of cards: base, silver and gold. They differ in the percentage of discounts.
Like many other retail chains, Adamas actively stimulates customers through its own loyalty program.
Regular customers, in particular, are provided with a “Golden Wish Card”. Its owners are available special offers and discounts, the amount of which often reaches 30 percent.
How bonuses are awarded in the Adamas network, this article says.
It is worth knowing that points are transferred to the account after each purchase. Since there are three types of cards, the amounts are different. Downtime owners can expect 5 percent off total cost. In other cases, from 7 to 10 are returned.
Accumulated points are allowed to pay a discount (maximum 30 percent). Bonuses cannot be cashed.
One point is equal to the ruble.
Paying for purchases with any plastic from Sberbank, you can also receive “Thank you” bonuses in the amount of 0.5 percent.
How to become a card holder
The card is provided absolutely free of charge to any adult, regardless of his citizenship. Moreover, it is not necessary to buy anything at the store.
Before you receive it, you will need to fill out a short form and confirm that you are familiar with the program rules. It is also possible to register on the official Adamas website.
It’s easy to find out how many bonuses are on your balance - just log in on the official website and go to Personal Area. In addition, the store also announces new charges with regular SMS.
If a citizen refuses to provide his data, the network reserves the right not to issue him a card.
When filling out the questionnaire, the following data is indicated:
- full name;
- phone number;
- date of Birth.
You can get the form at the following points of sale:
- APM MONACO;
- Adamas
After activating the card, 5 thousand gift points will be immediately transferred to your account.
How bonuses are awarded
As previously noted, there are several types of cards:
- gold is the most prestigious, it accrues 10 percent;
- silver - brings 7%;
- the main one is only 5.
The client should know that after spending a certain amount he is given a more status card. In particular, when switching from basic to silver, you need to spend 100 thousand rubles.
In all cases, bonuses are retained for one year, plus the number of days remaining until the end of the month.
If you lose your card, you must:
- report it online or by phone;
- go to any nearest store;
- pick up a new one there (you will need to show your passport).
Other nuances
It is allowed to use a card when buying a person, including one who is not its owner.
The customer, when purchasing goods, must notify the seller of his desire to spend bonuses. This must be done before they take it through the cashier, otherwise the discount is not taken into account.
Discounts do not apply to goods sold by:
- stocks
- special prices.
If you want to make someone happy for your birthday, you should know that bonuses cannot be spent on the purchase of gift certificates.
For cardholders, there are a number of privileges. They, in particular, have the opportunity.
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